FAQs

Any change made to the outside of your house requires approval by the Architectural Review Board prior to performing any work. This can include anything from painting, storage sheds, concrete repair, siding, roofing, windows, and much more. For more information on the Architectural guidelines, check out the Architecture section of the Rules

 

To request those changes, fill out this form and send it to the community manager Karen Pangakis, kpangakis@sentrymgt.com . The community manager will forward it to the Architectural Review Board for approval. If the change requires additional information such as blueprints, paint samples, etc. contact the community manager at the above e-mail address to arrange to mail those samples to the management company.

Per Policy Resolution 20-3; Fireworks are NOT permitted within the community due to the potential hazards to persons and private property.

 

If you plan to go somewhere outside of the community to light fireworks, please be safe and refer to the Fairfax County Fireworks Safety recommendations.

 

Fantastic!

 

The board would love to hear your great idea! Please use the "Contact" link above and send a message to "All board members". The board will take your great suggestion and discuss it at the next meeting. If you would like to make your case to this issue in person, you can attend the monthly board meeting. Please check the calendar on this page to ensure the location and time are not changed.

Any questions that can help the community are greatly appreciated. Just go to the Contact page, and under "Send To" select the "Webmaster". After our webmaster reviews your idea, then it'll be posted or you'll receive a reply for better clarification.

It's great that you want to contribute towards your community!

 

Every annual meeting we have an election in which the homeowners can vote for their board members. Please attend next year's board meeting and the current board will give you an opportunity to "run for the board".

Any changes made to the outside of the house require approval from the architecture review board. Some of these changes include replacing the roof, siding, gutters, storage shed, windows, painting, fencing, and any other change on the exterior of the house. The approval process is pretty quick as long as you provide enough information to the ARB. To submit a request, download this form and e-mail the completed form to the property manager, Christina Beruete

The Franconia Commons Community HOA has no responsibility over roads operated by local government municipalities. Flat Rock Road, Flat Rock Court, and Fleet Drive are all state owned roadways. As with any parking violation in the state of Virginia, if you notice a parking violation on a public thoroughfare, you may choose to contact the Fairfax county police department.

 

Check out our Parking Rules section for more detailed information.

Often the most powerful solution is to talk to your neighbors first, but that can often be difficult. Here are some helpful links to help with that.

 

 

If all else fails, contact the property manager to see what your options are.

Owners may register for the pool with Cellbagde by going here: https://www.cellbadge.com/fchoa/?register.  Tenants must submit a valid lease to Sentry Management before access is permitted.   Residents will check in with the lifeguards upon entering the pool, by giving their name and address.  Pool rules and regulations can be found here.    Inquiries should go to Karen Pangakis at kpangakis@sentrymgt.com. 

We are unable to post the pool contract online because they are considered private information, but here is the summary of the expectations for the pool company. If these expectations are consistently not met, please contact the head of the pool committee or the property manager.

 

The pool management company is responsible for:

1) Ensure safety within the pool area

2) Provide first aid to anyone within the pool area

3) Maintain water quality in conformance with the Health Department standards

4) Clean pool house and vacuum pool daily preferably prior to opening

5) Check cleanliness and toilet paper supply once per hour (depending on business of pool) or at a minimum of twice per day

6) Check pool passes and require residents to sign-in prior to entry

All mailboxes within the community belong to the United States Postal Service. If you lose your key, you must contact the Post Office directly and complete a Replacement Lock and Key Form. There is usually a fee involved with getting a replacement key. Our local post office contact information is below:

 

Kingstowne Post Office

5900 Barclay Drive

Alexandria, VA 22315

703-971-3093

At any time, this information may change from the trash provider. Please refer to http://trashaway.com for up-to-date information. You may also refer to the community guidelines for additional information or guidance.

Both trash and recycling are provided by Trash Away (http://trashaway.com/). Their contact number is 703-339-4560.

Sometimes the trash or recycling companies get behind. Please check their website or call them for updated information on the status of the trash pickup. If you don't get a response, call or e-mail the property manger (Click the Contact Us link).

 

If everyone's trash was picked up except for yours, make sure you followed all of the rules to ensure your trash gets picked up on the next pickup day.

 

1) The trash is usually picked up on Tuesdays and Fridays except during some holidays and Recycling is usually picked up on Tuesdays except during some holidays. Check the holiday schedule for more information http://trashaway.com/hoas.html

 

2) It is recommended that trash be placed inside of a garbage can at the various collection points throughout the community (usually near a mailbox).

 

3) If you only have one bag of trash and recycling per week then you can put the trash or recycling out in its bag instead of a can. If not utilizing a can, please adhere to the following rules:

   a) Must be put out NO EARLIER than 5AM on collection day

   b) Recycling must be put in your blue recycling bin

   c) Trash must be put into black bags

   4) Cardboard must be broken down into flat pieces and secured so that it doesn't blow away in the wind.

You may ask a neighbor to help you with your situation or you may contact the Property Manager at cberuete@sentrymgt.com to inform them that you need special exception due to your move out date.  The Property Manager will determine and let you know if an exception can be made.

Unfortunately, this happens a lot in the community. In many cases the large item is not put in front of the disposer's house, it is put in a community area or a neighbor's house.

 

The property manager will provide information to the community whenever possible with the disposal of furniture or large items. Please talk to your neighbor to inform them of the illegal disposal. If this happens and you are not able to speak to your neighbor, immediately contact the property manger to report this issue.

 

If you would like to dispose of furniture, call the garbage company to schedule a bulky pickup. Many times, these pickups are free of charge, but the garbage company may need to arrange for a larger truck for pickup.